Transcript Request Procedure:
Official transcripts can be requested electronically through Parchment for a charge of $10.
Students may submit a request through Parchment by following this link:
If you have requested a transcript by using Parchment in the past, you may sign-in using your previously created account by clicking “Existing User Account”.
If you are a previous or current student who has not used Parchment to request transcripts previously, you must create a new account by clicking on “New Learner Account”.
Official transcripts can also be provided free of cost if picked up in-person from the Registrar’s Office on the Greeneville Campus:
Registrar’s Office, Virginia Hall – Office G12, 60 Shiloh Rd, Greeneville, TN 37745
*If you are a current Dual-Enrollment student or a former Dual-Enrollment student still enrolled in high school, please contact the Registrar’s Office at 423-636-7311 or email@example.com for your transcript request options.
Transcript Processing Procedure
Transcripts are usually processed within 1-2 business days of receipt of the request. During the months of May, August, and December, requests may take up to 5 business days to be processed. Once processed, electronic delivery is usually within 1-2 hours, but mail delivery typically takes 3-5 business days.
Official transcripts are not issued via e-mail or fax. Official transcripts may be requested using Parchment or picked up in the Registrar’s Office. Unofficial transcripts may be e-mailed upon student written request or accessed via Self-Service or Webadvisor.
No transcript requests will be processed if the student’s transcript is on hold by the Business Office.
We are unable to accept phone requests. All transcript requests must contain the student’s written signature or be requested through Parchment.