Executive Administrative Assistant to the Vice President, Chief Financial Officer
Campus Phone: Ext. 5151
Campus Mail: P.O. Box 5100
Office: McCormick 112B
Campus or Site Location: Greeneville
Ms. Gilland brings to the position more than 15 years of experience with seven of those years in higher education, most recently serving as office coordinator for the Office of the Dean of the College of Clinical & Rehabilitative Health Sciences at East Tennessee State University. In this position, she has been responsible for managing the dean’s office, including overseeing the budgets and grants for the office as well as all requests and submissions from the three departments and nine programs within the college. She has had extensive experience assisting with various boards and committees of the college, budgetary management, faculty appointments, promotion and tenure, attendance reporting, records management, program development, curriculum changes, planning and institutional effectiveness, strategic planning, project management, position advertisements, policies and procedures development, event planning, purchasing, accounts payable and receivable, facilities management, recruitment efforts, and website development. During her tenure at ETSU, Crystal also served as technical coordinator for the Office of Human Resources from 2005 to 2007.
Ms. Gilland holds a bachelor’s degree in business administration with a minor in accounting and an MBA with an emphasis in leadership, both from Grand Canyon University in Phoenix, Arizona. She attended the Greeneville Center for Technology and was an honors graduate from South Greene High School.